At GreenFashionFBD, we strive to provide high-quality products and excellent customer service. If you are not fully satisfied with your purchase, we offer a hassle-free return and refund policy as outlined below.

1. Returns

  • You can request a return within [Insert Number] days of receiving your order.

  • The item must be unused, unwashed, and in its original packaging with tags attached.

  • Items such as [list non-returnable items like undergarments, personalized products, sale items, etc.] are non-returnable.

2. Refunds

  • Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

  • If approved, refunds will be processed within [Insert Number] days to your original payment method.

  • Shipping charges are non-refundable unless the return is due to an error on our part.

3. Exchanges

  • We offer exchanges for defective or damaged items. If you need to exchange an item, please contact us within [Insert Number] days of receiving your order.

4. How to Initiate a Return

  • Contact our customer support at [Your Email/Phone] to request a return authorization.

  • Pack the item securely and send it to [Return Address].

  • Retain the shipping receipt for tracking purposes.

5. Late or Missing Refunds

  • If you haven’t received a refund yet, check your bank account or contact your credit card company.

  • If the issue persists, please reach out to us at [Your Contact Email].